Customer Journey Mapping

This is a marketing seminar as part of the Chamber Showcase @ North East Expo online event.

nesma MD, Veronica Swindale will explain the value of Customer Journey Mapping for your external as well as internal customers. She will explore how you can improve your customer experience, even before they want to buy from you using examples from commercial, services and the third sector.

You will take-away some handy hints and tips to help you improve your external and internal marketing. As if your colleagues aren’t looked after too, how do you expect them to look after your customers?

If you would like further information on this event please email ashley.carney@neechamber.co.uk.

This event is open to Chamber members and non members.